![]() ![]() Restart xFi Gateway through the Admin Tool Wait for a minute or two to avoid sparks from static buildup and plug the power cable back in and turn on your xFi Gateway. Simply turn the Gateway off, turn off the switch and unplug the power cable from the socket. However, it is advisable that you try other methods before resorting to this. The old reliable technique in IT – turning it off and on again is always worth a shot. Note that this process could take anywhere from five to seven minutes to complete. Select your gateway from the list of devices and select “Restart this device”. Log in using your Xfinity credentials and navigate to “Connection Problems” and select “Restart Gateway”.Īlternatively, if you’ve got the Xfinity My Account app, log in using your Xfinity credentials, select the Internet panel. If you’re on your smartphone, you can download the Xfinity app for free either from Google Play or the App Store on iOS. Restart xFi Gateway through the Xfinity App If your gateway doesn’t get powered back up again, you’ll get a message saying “Xfinity can’t find Gateway”.Ĭlicking on “Start Troubleshooting” will kick start the process, which will take approximately seven minutes to complete. Click on “Manage Internet”, and then on “Restart Modem”. You can also visit /myaccount and log in with your Xfinity credentials. Scroll down till you spot “Troubleshooting” and select “Restart”. Simply visit /myxfi and log in using your Xfinity credentials. If you intend on keeping your xFi Gateway, however, you can fix it going offline by restarting it. If you’re renting a gateway modem from Xfinity, we highly recommend investing in an Xfinity modem instead of renting. You can restart the xFi Gateway through Xfinity’s website. Luckily your Xfinity Security Sensors will remain unaffected. You also won’t be able to access your cameras and other Smart Home accessories if you have Xfinity Home. What you may not know is that you won’t be able to make phone calls, even emergency calls, if you’ve got Xfinity Voice. When you Restart your xFi Gateway, you naturally won’t be able to use your home network until the procedure is complete. It wipes out the memory and starts the device on a clean slate. Like most electronic devices, restarting your xFi Gateway will clear any unfinished or lagging processes that might be causing network issues. What Does Restarting Your xFi Gateway Do? Your xFi Gateway might need a restart, or if you’re using the Xfinity Pods, those might be the culprit. I your Xfinity Gateway has a yellow light, that means that it’s powered on, but can’t connect to the internet. If you can’t get a solid connection to the Internet despite being on your Home Network, this could mean a few different things. I’ve also talked about alternate ways to restart your xFi Gateway, what restarting it actually does, as well as what to do if your xFi Pods are the real culprit. Visit /myxfi, log in using your credentials, scroll down to Troubleshooting, and select “Restart”. You can fix the xFi Gateway going offline by restarting the Gateway. In the 21st century, when most of us seem to spend all day on the internet for work or entertainment, an inconsistent connection is a nightmare. If you, like me, rely on the xFi Gateway router to get consistent Wi-Fi connections throughout your home, you may get frustrated when the xFi Gateway says it’s offline. I like that Xfinity internet is compatible with routers like Netgear Nighthawk and Eero and Google Nest Wi-Fi as well. My family is a long-time Comcast user, and so the transition to their Internet and Streaming Service felt very smooth. I’ve been using Xfinity’s Internet Service for some time now. ![]() As an Amazon Associate, I earn from qualifying purchases. When you buy through links on my blog, I may earn an affiliate commission. ![]()
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